Refund Policy

At SELTHORIX, customer satisfaction is our top priority. We are committed to providing our clients with high-quality products and services. However, in the event that you are not completely satisfied with your purchase, we offer the following refund policy.

Eligibility for Refund

• To be eligible for a refund, you must return the item within 30 days of your purchase.
• The product must be in the same condition that you received it and in its original packaging.
• Proof of purchase must be provided to process a refund.

Exclusions

Certain types of goods are exempt from being returned, such as perishable goods, custom products, and personal care items. We also do not accept returns for hazardous materials, or flammable liquids or gases.

Process for Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at:

SELTHORIX Customer Support
Phone: (123) 456-7890
Email: [email protected]